We work with our clients to document and analyze their existing problems, propose improvement options and implement those options when it makes sense.
xOverTime typically tackles projects that include use of the xOverTime application, but from time to time they may tackle solutions that include only third-party technology.
The xOverTime services team can deliver project management and business analyst services to companies looking to leverage the latest cloud and database technologies. Our seasoned consultants use proven methodologies and skilled creativity to define requirements, explore possible solutions and designs and customize solution options that meet the unique needs and requirements of our clients. Our solutions utilize the latest industry technologies to ensure our clients benefit from all available technological advancements.
Problem Documentation and Solution Requirements
Companies often explain a problem area and then ask how we can help. In a Problem Documentation and Solution Requirements service package we dive into the problem space and document the business processes, information flows and key systems. With a 360 degree understanding of the problem, we deliver a solution design using the best available industry technologies. This package includes:
- Complete Business Process Documentation
- Complete Information Flow Documentation
- Solution Functional Requirements
- Analysis Of Solution Options
We work with business users and IT groups to clearly identify the successes and failures of a system and offer solutions that will result in increased productivity, functionality and security across the company.
Solution Implementation and Training
Once a solution design is presented, companies utilize xOverTime’s Solution Implementation and Training package to implement the chosen solution. Implementation can include helping a customer to acquire, develop, install, test, document, train and support a new business solution. Implementation services are typically delivered in collaboration with corporate IT and business users. In general, the implementation service package includes:
xOverTime can assist in the selection of commercial technologies which meet the documented requirements and are consistent with the customer company’s IT roadmap and existing vendor relationships.
If solution requirements cannot be completely met with available commercial technology, then xOverTime has the development experience and project management staff to take on the development of crucial pieces of any solution.
We can establish a test plan and assure that the delivered technology is tested prior to implementation. Complete tracking and resolution of bugs is available as a result of the testing process.
An xOverTime can manage the installation and configuration of solution technology in accordance with the customer’s IT standards and processes.
xOverTime’s Project Management efforts cover all project stages including assessment, design, development, deployment, training and support. We use agile techniques as part of the xOverTime Agile Methodology to ensure project teams receive effective updates, including financial overviews to management and senior staff.
xOverTime can deliver a training plan to meet the needs of the customer and the solution application that has been installed. Training can be a combination of classroom and web training, live or recorded.
xOverTime can also handle support of the new solution, delivered as 24 x 7 hotline support, web support, or business hours call-up support. Support and training can be bundled together to handle training of new users over time or to add to user capabilities with advanced training.
Contact sales to find out how we can make your next project delivery more predictable and more successful.